Trustpilot is a digital platform that enables users to provide feedback about a company from whom they have bought a product or service or contacted customer support. Customers rate the firm on a scale of one to five stars and make comments about their interactions with the company.

Consumers may use the reviews to determine a firm's reputation, and companies can learn how customers perceive that company.

Companies having a Trustpilot profile are assigned a number TrustScore ranging from 1 to 5 depending on how previous consumers evaluated the firm. Customers may also provide feedback about their entire experience with the firm.

Trustpilot is a Danish firm that went public in 2021, generating the greatest money of any IPO on the London Stock Exchange (LSE) in over a decade.